Zicheng Zhu

I am interested in AI for human mental well-being, especially social well-being. Specifically, I am interested in the following questions: How does AI affect humans' mental well-being and their social connections with others? How can AI be designed and governed to better support human mental well-being and social engagement?

Employment

Kyoto University

Assistant Professor

School of Informatics

National University of Singapore

Research Fellow

School of Computing

Mentor: Yi-Chieh Lee

Education

National University of Singapore

PhD in Communications and New Media

Advisors: Renwen Zhang, Alex Mitchell

Committee: Weiyu Zhang, Hichang Cho

Dissertation: Digital Wellbeing in Gaming: an Examination Through Technological and Contextual Lenses

Boston University

MSc in Marketing Communication Research

Sun Yat-sen University

BA in Internet and New Media

Publications

Shared Similarity Between Humans and Chatbots: Exploring Human Willingness to Seek Social Support From Chatbots

Zicheng Zhu, Tianqi Song, Jefferson Lim, Chi-Lan Yang, Yi-Chieh Lee

Proceedings of the ACM on Human-Computer Interaction

ASIDE: From Conflict Participants to Co-Observers Through Dyadic Spectator Reflection

Xinyi Zhang, Jingting He, Zicheng Zhu*, and Yuxin Su

Proceedings of the ACM Symposium on User Interface Software and Technology

Alleviating Linguistic and Interactional Anxiety of Non-Native Speakers in Multilingual Communication

Peinuan Qin, Justin Peng, Zhengtao Xu, Jiting Cheng, Zicheng Zhu, Naomi Yamashita, Yi-Chieh Lee

Proceedings of the ACM on Human-Computer Interaction

Designing with Tensions: Older Adults' Emotional Support-Seeking Under System-Level Constraints in Conversational AI

Mengqi Shi, Tianqi Song, Zicheng Zhu, Yi-Chieh Lee

Proceedings of Designing Interactive Systems

ChatLearn: Leveraging Non-Native Speaker Communication Challenges as Language Learning Opportunities

Peinuan Qin, Yugin Tan, Jingzhu Chen, Nattapat Boonprakong, Zicheng Zhu, Naomi Yamashita, Yi-Chieh Lee

Proceedings of the CHI Conference on Human Factors in Computing Systems

AI-exhibited Personality Traits Can Shape Human Self-concept through Conversations

Jingshu Li, Tianqi Song, Nattapat Boonprakong, Zicheng Zhu, Yitian Yang, and Yi-Chieh Lee

Proceedings of the CHI Conference on Human Factors in Computing Systems

The Benefits of Prosociality towards AI Agents: Examining the Effects of Helping AI Agents on Human Well-Being

Zicheng Zhu, Yugin Tan, Naomi Yamashita, Yi-Chieh Lee, and Renwen Zhang

Proceedings of the CHI Conference on Human Factors in Computing Systems

Mining Evidence about Your Symptoms: Mitigating Availability Bias in Online Self-Diagnosis

Junti Zhang, Zicheng Zhu, Jingshu Li, and Yi-Chieh Lee

Proceedings of the CHI Conference on Human Factors in Computing Systems

Multi-Agents are Social Groups: Investigating Social Influence of Multiple Agents in Human-Agent Interactions

Tianqi Song, Yugin Tan, Zicheng Zhu, Yibin Feng, and Yi-Chieh Lee

Proceedings of the ACM on Human-Computer Interaction

Exploring the Effects of Chatbot Anthropomorphism and Human Empathy on Human Prosocial Behavior Toward Chatbots

Jingshu Li, Zicheng Zhu, Renwen Zhang, and Yi-Chieh Lee

Proceedings of the ACM on Human-Computer Interaction

AI-Based Speaking Assistant: Supporting Non-Native Speakers’ Speaking in Real-Time Multilingual Communication

Peinuan Qin, Zicheng Zhu, Naomi Yamashita, Yitian Yang, Keita Suga, and Yi-Chieh Lee

Proceedings of the ACM on Human-Computer Interaction

Contextual Influences and Agency to Transform Context in Excessive Gaming: A Social-Ecological Perspective

Zicheng Zhu, Renwen Zhang, and Alex Mitchell

Telematics and Informatics

Understanding Problematic Gaming Through Self-Determined vs. Non Self-Determined Motivation: Two Mediating Pathways of Harmonious and Obsessive Passion

Wenjing Pan, Jikai Sun, Zicheng Zhu, Renwen Zhang, and Xiaoning Han

Cyberpsychology, Behavior, and Social Networking

Examining the Persuasive Effects of Health Communication in Short Videos: Systematic Review

Zicheng Zhu, Shiyu Liu, and Renwen Zhang

Journal of Medical Internet Research

Toxicity and Prosocial Behaviors in Massively Multiplayer Online Games: The Role of Mutual Dependence, Power, and Passion

Zicheng Zhu, Renwen Zhang, and Yuren Qin

Journal of Computer-Mediated Communication

Developing Intentional Relationships With Technologies: An Exploratory Study of Players’ Experiences With Built-in Interventions in Games

Zicheng Zhu, Alex Mitchell, and Renwen Zhang

Proceedings of Designing Interactive Systems

Extended Abstracts

When Humans Don't Feel Like an Option: Contextual Factors That Shape When Older Adults Turn to Conversational AI for Emotional Support

Mengqi Shi, Tianqi Song, Zicheng Zhu, and Yi-Chieh Lee

Proceedings of the CHI Conference Extended Abstracts on Human Factors in Computing Systems

InterPilot: Exploring the Design Space of AI-assisted Job Interview Support for HR Professionals

Zhengtao Xu, Zimo Xia, Zicheng Zhu, Nattapat Boonprakong, Yu-An Chen, Rabih Zbib, Mr. Casimiro Pio Carrino, Yi-Chieh Lee

Proceedings of the CHI Conference Extended Abstracts on Human Factors in Computing Systems

ConvScale: Conversational Interviews for Scale-Aligned Measurement

Peinuan Qin, Jingzhu Chen, Yitian Yang, Han Meng, Zicheng Zhu, Yi-Chieh Lee

Proceedings of the CHI Conference Extended Abstracts on Human Factors in Computing Systems

"Clumsiness is Love Itself": How Long-Distance Couples Experience, Envision, and Resist AI in Intimate Relationships

Xinyi Zhang, Zicheng Zhu*, Yuxin Su

Proceedings of the CHI Conference Extended Abstracts on Human Factors in Computing Systems

Greater than the Sum of its Parts: Exploring Social Influence of Multi-Agents

Tianqi Song, Yugin Tan, Zicheng Zhu, Yibin Feng, and Yi-Chieh Lee

Proceedings of the CHI Conference Extended Abstracts on Human Factors in Computing Systems

AI Literacy Education for Older Adults: Motivations, Challenges and Preferences

Eugene Tang KangJie, Tianqi Song, Zicheng Zhu, Jingshu Li, and Yi-Chieh Lee

Proceedings of the CHI Conference Extended Abstracts on Human Factors in Computing Systems

Humans Help Conversational AI: Exploring the Impact of Perceived AI Deservingness on People’s Decisions to Help and Their Perceptions on AI Seeking Help

Yu-An Chen, Zicheng Zhu, and Yi-Chieh Lee

Proceedings of the CHI Conference Extended Abstracts on Human Factors in Computing Systems

Developing Intentional Relationships with Technologies: Exploring Players’ Tension between Play and Non-play and Designing Built-in Interventions to Contribute to Digital Well-Being

Zicheng Zhu

Proceedings of the CHI Conference Extended Abstracts on Human Factors in Computing Systems

Conference Presentations (Non-archival)

Multi-Agents are Social Groups: Investigating Social Influence of Multiple Agents in Human-Agent Interactions

Tianqi Song, Yugin Tan, Zicheng Zhu, Yibin Feng, and Yi-Chieh Lee

The Association for the Advancement of Artificial Intelligence Workshop

The More, The Stronger? Investigating How Multi-Agent AI Shapes Human Opinions

Tianqi Song, Yugin Tan, Zicheng Zhu, Maojia Song, Feng Yibin, and Yi-Chieh Lee

International Conference on Learning Representations Workshop

Multi-Agents are Social Groups: Investigating Social Influence of Multiple Agents in Human-Agent Interactions

Tianqi Song, Yugin Tan, Zicheng Zhu, Yibin Feng, and Yi-Chieh Lee

International Communication Association Conference

Exploring the Effects of Chatbot Anthropomorphism and Human Empathy on Human Prosocial Behavior Toward Chatbots

Jingshu Li, Zicheng Zhu, Renwen Zhang, and Yi-Chieh Lee

International Communication Association Conference

When Will I Stop My In-Progress Game? Understanding the Role of Game Accomplishment, Multiple-Goal Pursuits, and Strain in Gameplay Disengagement

Zicheng Zhu, Renwen Zhang, Mitchell Alex, and Zhuo Chen

International Communication Association Pre-Conference

Persuasive Effects of Health Messages in Short Videos: A Systematic Review of Literature

Zicheng Zhu, Shiyu Liu, and Renwen Zhang

International Communication Association Conference

Combating Contextual Problematic Gaming Through Context Transformation

Zicheng Zhu, Renwen Zhang, and Alex Mitchell

International Communication Association Conference

Prosocial and Toxic Behaviors in Massively Multiplayer Online Games: The Role of Perceived Interdependence and Passion

Zicheng Zhu, Renwen Zhang, and Yuren Qin

International Communication Association Conference

Honors and Awards

Best Paper Honorable Mention Award (ACM CHI, top 5%)

Oral (AAAI Workshop)

Best Paper Award (ACM CHI, top 1%)

Methods Recognitions (CSCW)

Spotlight (ICLR HAIC Workshop)

Top Paper Award (ICA)

Graduate Students' Teaching Award (Honour Roll)

Graduate Students' Teaching Award

Graduate Students' Teaching Award

Grants and Fellowships

International Association of Cultural and Creative Industry Research Funding ($10,000)

Graduate Research Support Scheme (S$3,000)

Summer Institute in Computational Social Science (S$2,000)

Graduate Teaching Fellowship

Boston University Scholarship ($15,000)

School of Communication and Design Elite Development Scholarship

School of Communication and Design Scholarship

University of Technology Sydney Cheung Kong Scholarship (A$5,000)

Teaching Assistant

NM2103: Quantitative Research Methods

Department of Communications and New Media, National University of Singapore

NM3217: Principles of Communication Design

Department of Communications and New Media, National University of Singapore

NM3234: Leadership, Organisations and New Media

Department of Communications and New Media, National University of Singapore

Professional Service

Conference Chair

International Conference on Human-Engaged Computing (ICHEC)

NUS-Google Workshop: Future of CS Education and Curriculum in the AI Era

Conference Committee

2027 The ACM CHI Conference on Human Factors in Computing Systems (CHI)

2026 The ACM Designing Interactive Systems Conference (DIS)

2024 The ACM Conference on Computer Supported Cooperative Work (CSCW)

Conference Reviewer

ACM CHI Conference on Human Factors in Computing Systems (CHI)

The ACM Symposium on User Interface Software and Technology (UIST)

The ACM Conference on Computer Supported Cooperative Work (CSCW)

International Conference on Learning Representations (ICLR)

ACM SIGCHI Annual Symposium on Computer-Human Interaction in Play (CHI PLAY)

International Communication Association Conference

Journal Reviewer

New Media & Society

ACM Transactions on Computer-Human Interaction (TOCHI)

Cyberpsychology, Behavior, and Social Networking

International Journal of Health Communication

Mobile Media & Communication

University Service

Summer Institute in Computational Social Science in Singapore

Organizer

Graduate Student Representative

Department of Communications and New Media, National University of Singapore

Global Forum of Computational Social Science

Organizer

Books Week of Department of Communications and New Media

Organizer

Communications and New Media Graduate Student Conference

Organizer

Work Experience

Centre for Trusted Internet and Community, National University of Singapore

Research Assistant

Project: Digital Well-being Indicator Framework

PI: Dr. Audrey Yue

NetEase Games

Management Trainee

Pulitzer Center

Translator

Hunan Broadcasting System

Director

Shenzhen Evening News

Journalist

Mentees (Non-advisees)

Zimo Xia

Centre for Data Science and Machine Learning, National University of Singapore

The Influence of AI Clone on Its Owner

Paper submitted to CHI 2026

Ann Chen

Yale-NUS College

The Influence of Humans Providing Help to AI

Paper submitted to International Journal of Human-Computer Studies

Yuanxin Ma

School of Computing, National University of Singapore

The Influence of AI Representative on the Social Perception of Its Owner

Mentored undergraduate thesis

Jefferson Lim

School of Computing, National University of Singapore

The Influence of Similarity on Help Seeking from Chatbots

Paper accepted to CSCW 2026

Charles Loy

Yale-NUS College

The Influence of AI Gender on Decision Making

Mentored undergraduate thesis

Skills

Languages: JavaScript, C#, Python, R

References

Dr. Yi-Chieh Lee, Assistant Professor

Department of Computer Science

National University of Singapore

yclee@nus.edu.sg

yclee.net

Dr. Renwen Zhang, Assistant Professor

Wee Kim Wee School of Communication and Information

Nanyang Technological University

renwen.zhang@ntu.edu.sg

renwenzhang.com

Dr. Alex Mitchell, Associate Professor

Department of Communications and New Media

National University of Singapore

alexm@nus.edu.sg

narrativeandplay.org/~alex/

Dr. Naomi Yamashita, Professor

Graduate School of Informatics

Kyoto University

naomiy@acm.org

Dr. Chi-Lan Yang, Associate Professor

Institute of Library, Information and Media Science

University of Tsukuba

chilanyang@slis.tsukuba.ac.jp

chilanyang.space